Q1. How to get an accurate quotation?
A1: The customer should provide the related technicalrequirements, drawings, pictures, industrial voltage, planned output, and our engineers will provide
solutions and quotations in time.
Q2. How about your delivery time?
A2: Generally, it will take 35 working days after receiving your depositpayment. The specific delivery time depends on the items and the quantity of your order. Sometimes wehave standard machines in stock.
Q3. What is the warrantee period of the machine?
A3: We can supply 1 year warranty for our machinesWe can provide internet or calling service at any time. We can also send engineers to your place if theproduction has big quality problems.
Q4.after-sales service
A4: 1. Installation: Free installation and commissioning, travel expense is onforeign customer. (including round ticket and accommodation cost)
2.Personnel training: Our engineerswill give your employees free machine training when they come to your company to assemble themachines, and welcome to our factory to learn how to operate our machine
Q5.What services can we provide?
A5.Accepted Delivery Terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery,DAF, DES;
Accepted Payment Currency: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF;Accepted Payment Type: T/T, L/C, D/P D/A, MoneyGram, Credit Card, PavPal, Western Union, Cash,Escrow.Language Spoken: English, Chinese, Spanish, Russian